Check-in/out for the 2020 Vacation Season
First, we would like to welcome you to Emerald Isle! Thank you for choosing our beautiful island to come relax, enjoy, and unwind.
With the COVID-19 pandemic, we are implementing some changes to our check in/check out procedures. As always, our first priority is the health and safety of our customers and our employees. Feel free to call with any questions or concerns about your stay.
Check in starts at 3pm. We are offering 2 options that we hope will make everyone feel more at ease during the process.
Check in Option 1:
We are asking that only 1 member of your party comes into the office for check in to receive keys, directions and other necessary items for your vacation. Please use the social distancing guidelines stated by the CDC for this option.
Check in Option 2: (account must be paid in full for this option)
We will put your key packet in the mailbox to the right of our front door for pick up. We will gladly include with your key packet a Visitor’s Guide, Coaster magazine, a few pamphlets about various things to do while here on vacation. Please call ahead for this option so we can have your key packet ready for you.
Check out is by 10am. We will follow the same guidelines as Option 1 check in process sending only 1 person in the office to drop off packet. Or, you may drop your key packet in our after hours drop slot in bottom left corner of window to left of UPS box.
Cleaning Procedures for 2020
Our housekeeping staff is taking extra steps in cleaning to assure that each property is thoroughly cleaned and sanitized before each family arrives. They are wiping door knobs, light switches, all remotes and frequently handled items with cleaning products recommended by the CDC along with standard cleaning of the property.
Items we recommend you bring for your stay
Our area is experiencing shortages on certain grocery items just like some of you are at home. Also, restaurants and other establishments may be open for shorter hours while you are here. We encourage you to plan and bring the following items for your stay.
- toilet paper and paper towels
- cleaning supplies for your use during your stay
- hand sanitizer
- board games you enjoy with your family
- video games, books and magazines
THANK YOU for your understanding during this time and for choosing CENTURY 21 Coastland Realty to help with your vacation!